Shop Settings holds the options that apply to every membership plan in your store: when members lose their perks after they pause or cancel, what happens when a member changes plan, how many memberships one customer can have, and which tags Appstle adds to member orders. Most options start with a sensible default, so visit this page only when you want to change how memberships behave.

Each section below matches a card on that page, in the same order.

The More actions menu at the top of the page has two shortcuts. Activity Log shows the changes made to these settings. Sync Shop Details copies your time zone and currency from Shopify. Reload the page before you change anything else, or saving puts the old values back.

The first two cards, Time Zone Settings and General Settings, hold your store’s basics. Appstle fills them in from Shopify when you install the app.

All four required fields must have a value, or the page won’t save.

This card appears only while label translation is off. New installations already have it on, so you won’t see the card. Tick Enable Label Translation and click Enable in the pop-up to turn on multi-language wording for the widget and the member portal. You can’t turn it off again.

Use this card to show a banner at the bottom of every page to shoppers who aren’t logged in, for example to ask members to log in to see their perks. Logged-in customers never see it, whether or not they’re members, and a shopper who closes it doesn’t see it again during that visit. Set Display message for non-members to Enable and write the text in Banner Message for non-members. It’s off by default. For the full guide, see Non Member Messaging Settings.

The message members see is set separately, in the Discount Message section of each perk. See Add perks to a membership plan.

These options control what happens when a membership pauses, cancels or reaches its end.

By default, a member who pauses or cancels keeps their perks until the end of the period they already paid for. Appstle removes their tags one second before the next billing date. Perks are removed at once in these cases:

These options control plan changes, trials and how many memberships one customer can hold.

Appstle treats a change to a higher-priced plan as an upgrade and a change to a lower-priced plan as a downgrade. A change between plans with the same price always happens at once. Two options decide whether a change waits for the member’s next billing date:

While a change is scheduled, the membership can’t be changed again, paused or cancelled. To remove the scheduled change, open the membership and click Cancel Upgrade or Cancel Downgrade in the banner at the top.

Tick Allow membership per customer to limit how many memberships a customer can have. Shopify enforces the limit at checkout through a checkout rule, so first add the Membership Validations rule in Shopify under Settings → Checkout → Checkout rules. The Click here to turn on the extension. link under the option opens that page. Then choose a rule:

Use Duplicate membership checkout validation message to write what customers see at checkout when the rule blocks their order. Checkout can compare the cart with a customer’s memberships only when they’re logged in. Whatever rule you choose, one order can hold only one membership.

Appstle also checks every new membership after the order. If a customer with the same email already has a membership that the rule doesn’t allow, for example after a guest checkout, Appstle cancels the new membership with the reason “Auto membership canceled due to duplicate membership.” and sends the cancellation email. For setup steps and examples, see Limit how many memberships a customer can buy.

A plan can have several Email Discount Code To Members perks. This card decides which of them members receive. It has no effect on plans with only one such perk.

With Send every email discount perk in a membership plan off, members get only the first email discount perk in the plan’s perk list. With it on, they get every one, each in its own email with its own code:

New stores have this on. Stores that installed the app earlier keep the first-perk-only behavior until they turn it on.

Before you turn it on, remove any email discount perks you no longer want members to receive, such as an expired code.

Use these options to retry failed payments automatically and to mark membership orders as fulfilled.

Automatic fulfillment is included only on some plans. If yours doesn’t include it, the option is greyed out and the card names the plan to upgrade to. See Compare Appstle Memberships pricing plans.

Appstle tags each member order, so you can filter orders in Shopify or trigger a flow. First Time Order Tag goes on the order a member pays when they join. Recurring Order Tag goes on every renewal order. These tags are added to the order tag you set on the plan itself.

Keep each tag between 1 and 40 characters, and separate several tags with commas. To add a variable, pick it from Insert variable.... The preview under the field shows the tag with sample values. Leave a field empty if you don’t want that tag. New stores start with appstle_membership_first_order and appstle_membership_recurring_order.

You can use these variables:

This card is a read-only list of the membership data Appstle saves to Shopify metafields under the namespace appstle_membership. Use it when you build a Shopify Flow, a Klaviyo flow or another integration that needs membership data. On orders, details holds the order’s membership details as JSON. On customers, setting holds the trial and dunning tags, and subscriptions lists the customer’s memberships.

This card controls who can export member data and get the API key. Only the account owner can change it.

By default, the account owner and staff with Full access in Shopify can export member data and get the API key. To give other staff the same access:

Allowed Email Addresses For Notifications lists the only addresses you can choose when you export data, send a test email or set the admin notification email. Appstle also sends account notices to them, such as a warning when too many emails bounce. New stores start with the store’s contact email. You can add up to 10.

Three options work through the Appstle Memberships app embed in your theme: Display message for non-members, Disable Banner Message for members and Allow membership perks during trial. Make sure the app embed is on, or they have no effect on your storefront. See Get Started: Install Appstle℠ Memberships on Shopify.

If something doesn’t work as you expect, start here.

Not here. Shop Settings apply to every plan. Perks, tags and limits that belong to one plan are set on that plan.

Enable Label Translation, Pause memberships after reaching the automatic expiration of the plan, Immediately charge/refund members on membership upgrade/downgrade, Allow membership perks during trial and Send every email discount perk in a membership plan. The rest are off.