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Add Perks to a VIP Tier

Every setting on a VIP tier's perks page: the eight reward types, an Order Discount reward step by step, bonus and birthday points, and how perks show on your store.

What this video covers

Every setting on a VIP tier's perks page, opened with Edit perks on the VIP tab: the tier's own settings and Status (0:19), the reward types (0:43), a full Order Discount (1:05 to 2:22), the Tier Point reward for bonus and birthday points (2:22), and how to edit, delete and reorder perks (3:04). It ends on your store (3:20), where customers open a tier in the loyalty popup and see its rewards and bonus points.

In short

  • On the VIP tab, click a tier, then Edit perks under Perks. The page's first cards hold the tier's settings from the VIP tab: Customer Facing Label is Tier text, and Additional Tags is Tag customers in this tier.

  • Under Tier rewards, click Create reward and pick a type: Order Discount, Free Shipping, Free Product, Product Discount, Collection Discount, Store Credit, Birthday Reward or Static Reward, which only displays a perk that you deliver yourself.

  • An Order Discount has a Rule Name, Minimum Purchase Amount, Discount Type (Fixed or Percentage), Discount Amount and an optional code prefix. Allow Discounts sets whether it works on one-time products, subscription products or both; subscription products need a subscription app with at least one plan. Under Maximum discount uses, one limit must stay on, and Combinations With lets the code stack with product, order or shipping discounts. In Customer Facing Label and Redeem Label, the curly-bracket words fill in the amounts.

  • Under Tier Point reward, Add Tier Points pays bonus points when a customer reaches the tier, and Add Birthday Points pays them on each birthday while they're in it. Signed-in customers add their birthday on the tier's page on your store. Auto Approval Days holds the points as pending for that many days; zero gives them at once.

  • Each perk has Edit and Delete, and you can drag rewards to change the order customers see. Setting a reward's Status to Disabled takes it off the tier's page on your store and stops sending codes, but codes already sent keep working. If customers still have unused codes from a reward, disable it instead of deleting it.

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