If your range changes with the seasons, such as a meal subscription with a seasonal menu, you can move every subscriber from last season's products to the new ones when the season starts. Swap rules don't follow the calendar: each rule runs after a subscriber's order. So at the start of each season, you turn on that season's rules and apply them to your current subscribers right away.
Product swaps are included in the Business Premium plan and higher. If Product swaps doesn't appear on your Journeys page, see Set up product swap automation with Journeys.
The same steps work for any product you replace on a set date, such as a new magazine issue each month.
Example: a seasonal menu
A meal subscription replaces its winter meals with spring meals on March 20. It adds one swap rule for each meal that leaves the menu, each set to Every recurring order:
Products to replace | Replacement products |
Beef Stew | Spring Pea Risotto |
Butternut Squash Soup | Asparagus Quiche |
Chicken Pot Pie | Lemon Herb Chicken |
Switch to a new season
Do this on the day the new season starts:
In your Shopify admin, go to Appstle Subscription → Journeys, then click Product swaps at the top of the page. If Journeys isn't in the sidebar, click View more.
Tick last season's rules, click Deactivate, then click Deactivate again to confirm.
Add a swap rule for each product that leaves your range, set to Every recurring order, as described in Set up product swap automation with Journeys. If you used these rules last year, tick them, click Activate, then click Activate again to confirm.
Click ⋯ at the end of a new rule's row, then click Apply now.
Read the message, then click Apply now to confirm.
Repeat steps 4 and 5 for each new rule. If you see a message that a bulk request is already in progress, wait for it to finish and try again.
Apply now changes your current subscriptions right away and can't be undone automatically. Check the products and the discount option before you confirm.
Things to know
Deactivating a rule doesn't undo the swaps it made, but it stops the rule from swapping those products again when they come back to your range next year.
While a rule is active, new subscribers who buy one of last season's products get the new one from their second order.
Apply now works only on active rules without an Only when condition.
Apply now also changes prepaid subscriptions where the customer pays for several deliveries at once. Automatic swaps after an order skip them.
If you see "Bulk operations is locked", chat with our support team and ask them to unlock bulk operations for your store.
If a subscription didn't change, see the FAQs in Set up product swap automation with Journeys.
Need help?
If you have questions about product swaps, email [email protected] or chat with us from the app.