SKU is defined as the Stock Keeping Unit majorly used for inventory management purposes by the merchants. The use-case is quite common that a merchant changes the SKU of a product from the Shopify's product listing (due to a newer version of a product or some other reasons).
Whenever a subscription contract is created, the terminology of the contract is the terms of it remains the same as they were at the time the subscription was initiated. Due to this, what uses to happen was the recurring subscription orders were getting generated with an incorrect order SKU.
We have recently launched the flag that will make sure everytime a subscription order is supposed to be processed the SKU of it is taken as the updated SKU. To enable that:
Navigate to Shop Settings
Scroll down in Auto Sync Settings enable the trigger for Automatically propagate SKU changes to products in subscriptions
Click on Update and you are good to go.
If you have any questions on the features and functionalities described above, please reach out to us at [email protected]. Our 24x7x365 available experts will be happy to assist you further.