With Buy specific products, customers earn bonus points, or store credit, for each item they buy from products you choose. Use it to draw attention to a new launch or to help a product sell through faster.
You set it up in the Points program editor. The points come on top of what customers earn from Points for purchases on the same order.
Before you start
Turn on the Appstle Loyalty app embed in your theme. While it's off, only POS orders earn points. See Set up your loyalty program.
Have the products in Shopify. You can choose whole products or single variants.
Set it up
In the Appstle Loyalty app, click Ways to earn, then click Add a way to earn.
Under Orders, choose Buy specific products, then click Add way to earn. The Points program editor opens on the new way to earn, named Buy a featured product.
In Reward, set Customers get to Points or Store credit (store credit needs a plan that includes it), then enter the amount for each item.
Under Products, click Choose products and tick the products or variants that earn. Click Add.
Go through the other steps, then click Save at the top right of the editor.
The sentence at the top of the panel sums up what you set, for example Customers earn 5 points for each Colombia Coffee or Ethiopia Coffee they buy. Use the Active switch to pause the way to earn.
Settings for this way to earn
These settings are specific to Buy specific products:
Setting | What it does |
Customers get | Choose Points or Store credit. Store credit needs a plan that includes it. |
Points | What each item earns. A customer who buys 2 of a product earns it twice. With store credit the field is called Store credit. |
Products | The products or single variants that earn. Choose a whole product to include all its variants, including ones you add later. |
Orders | All orders, One-time or Subscriptions. With One-time, items bought on a subscription earn nothing. With Subscriptions, only items bought on a subscription earn, renewals included. |
Only orders with these tags and Not orders with these tags | Under More options. Limit the way to earn to orders with certain tags, or leave out orders that have them. Leave the first one empty to include every order. |
This way to earn doesn't have a minimum order, tax or shipping settings, sale or discount switches, product tags or Guests earn too. What a customer pays for an item doesn't change what it earns, so an item that's free after discounts still earns. The other steps work as they do for every order way to earn: see Give points for purchases for Who can earn, How often, When points arrive, Schedule and What customers see.
What customers see
Customers see this way to earn in the loyalty popup and on the loyalty page, with the Name and Description you set in What customers see. The card lists the products you chose.
Each product that earns adds its own line to the customer's points history, with your Message when points arrive.
Customers don't have to do anything: the points arrive when the order counts.
Things to know
If an item is in more than one Buy specific products way to earn, it earns from the one with the highest Points, not from both.
Points from Buy specific products add up with Points for purchases and other order ways to earn. To give these products their own rate instead of a bonus, add them to Leave out products on your Points for purchases way to earn. That setting shows when How points are counted is Per $1 spent.
Limit how often a customer earns this counts each different product or variant that earned, not each order and not the quantity. When an order comes in, the limit looks only at earlier orders: if the customer is under it, every product in the order earns. With 2 times per day, an order with two of your products uses up the day. See Give points for purchases for how periods are counted.
Points for refunded items come off as they do for any purchase. See Give points for purchases.
The popup and the loyalty page show this way to earn only while Show loyalty on your store is on in Design → Customize → Visibility. Points still arrive when it's off.
Troubleshooting
An order earned nothing from it: check that the item is one of the chosen products, or a chosen variant. Then check that the way to earn is Active and inside its dates, that Orders fits how the item was bought, that the customer and the order pass the tag settings, that Where it works includes the sales channel, and that Limit how often a customer earns this isn't blocking the customer.
A guest earned nothing: this way to earn has no Guests earn too setting, so it skips customers the app treats as guests. Those are customers you set to inactive yourself and, on stores with classic customer accounts, customers who check out without an account, unless auto-activation is on in More → Advanced settings.
You can't tell why: open More → Activity Logs and find the order. The log says when no way to earn applied to an item, and when the earn limit was reached.
No order earns at all: check that the Appstle Loyalty app embed is on.
Customers earn more than the amount you set: that's expected. The amount is for each item, and it adds to what Points for purchases gives for the same order.
The points are pending: look at When points arrive and at the order settings in Settings. See Give points for purchases.

