Use a future order limit when you can't plan far ahead, for example when your menu, stock or opening hours change every few weeks. Customers can then only choose pickup dates from today up to the limit you set.
Each location has its own limit, so one store can take orders a month ahead while another only takes orders for the coming week.
Before you start
Check Enable pickup date picker in the location's Date and time pickers card. The Future orders card only appears when it's checked. See Choose the days customers can pick up orders.
Set a future order limit
In the app, go to Locations and open the location.
In the Store pickup card, click Show settings.
In the Future orders card, check Restrict future orders.
Under Customers can select a pickup date within the next, enter a number and choose Days, Weeks or Months under Type.
Click Save.
The limit counts from today. For example, on 27 October with a limit of 2 weeks, customers can choose pickup dates up to and including 10 November.
Allow same-day pickup only
Follow the steps above and enter 0 as the number. The card then shows Same-day pickup only, and customers can only choose today.
Today still has to pass your other pickup settings. If it doesn't, for example because today isn't one of your days under Pickup availability, your last pickup time has passed or your preparation time is 1 day or more, customers have no date to choose. When you enable Pickup preparation time, every day starts at 1 day.
What customers see
Wherever customers choose a pickup date, dates after the limit are greyed out and can't be chosen. In this example, today is 27 October and the limit is 2 weeks, so 10 November is the last date customers can choose.
Things to know
Other rules still apply. Inside the limit, customers can only choose days you offer pickup, dates that aren't blacked out or fully booked, and dates your preparation time allows.
Settings are per location. Repeat these steps for each location that offers pickup. Local delivery has its own limit. See Limit how far ahead customers can choose a delivery date.
FAQs
Why can't customers choose dates after a certain day?
Open the location, click Show settings in the Store pickup card and look at the Future orders card. If Restrict future orders is checked, customers can't choose dates after the limit. Raise the number or uncheck it, then click Save.
How do I remove the limit?
Uncheck Restrict future orders and click Save. Customers can then choose dates as far ahead as your other pickup settings allow.